Coaching and Training Success Stories


A big shout out to Marisa Santoro as the guest speaker for the 2022 PLUS Foundation and Women's Leadership Luncheon. Marisa spoke to a packed house of over 200 professionals and provided key insight to among other things communication skills, overcoming objections, organizing time and taking ownership for your own career. She addressed hurdles faced by women in business and in life and challenged everyone to be more aware of what is needed to make the business environment more opportunistic to everyone.

Mike Smith

Mike Smith, Chief Executive Officer

Allianz’s national women’s network has been a proud partner with In Our Shoes over the years. The Gutsy Leadership sessions Marisa has led, were designed to help women own their authority and succeed in the corporate world. The value we’ve taken away are still very much present in discussions today!


In Our Shoes in the news – Vanguard Magazine, Jan 2021

Angela Borreggine, Chief Legal Officer and Secretary

Enrolling in the coaching course with Marisa was a much needed shot of adrenaline for me.  Coming here and having these conversations where you are looking towards your professional future, gives you hope that you can create what you want and exactly how. Marisa talks you through work situations to prepare you to have the tough conversations you need, because you have thought it through ahead with her and were exactly what I needed.  I am comfortable trusting my gut, expressing myself fully, and doing what my heart tells me that I need to do as an authentic leader.

Lenore D., Managing Director

Marisa, this was a great engaging experience for myself and all staff. We will be talking about it for a long time! It was very helpful to be aware of others work styles and how to be patient with others in spite of differing opinions.  I especially appreciated the small group interactive exercises. Thank you for such a positive experience!

Tanya Marione, Director of the Department of City Planning

The DiSC program has provided the tools for our team of Directors to help us gain a better understanding of working styles, others strengths’ and the challenges that cover typical work scenarios. It’s amazing how accurate the assessment analysis was. Marisa is highly knowledgeable and an engaging facilitator.

Joanne Rosa, Director of Human Resources

I’m working less and getting paid more! Between the initial strategy session I’ve had with Marisa and implementing the step-by-step systems that she gave me, has set myself and my business up for this academic year and made my life SO much better. I’m leveraging a whole lot more and have claimed my space!

Donna Scarlette, Education Consultant

Instructional Design Expert and Teacher Leadership Coach

Life is 10% of what happens to you and 90% how you react to it. One of the biggest takeaways from Gutsy Leadership Academy and Marisa’s coaching is that if something is not working then take action and trust your instincts. I knew where I wanted to move, but I also needed to find a new job and strong support on how to execute my plan. Staying positive, and staying the course with a plan is not easy to do on your own. In less than three months I secured the job I wanted, switching to a new industry in Financial Services and moving out of New York and to a community where I held no contacts.  I needed a “just go for it” push. Your mind will block you from doing certain things. Although I was prepared to move without a job, I had to think about it in a different way. Marisa encouraged me that I can do whatever I want. if something does happen along the way, we would handle it together, with a positive perspective. I’ve always thought very hard about what I’m going to do first but I also needed someone to punch holes in it, just as would in my next leadership role. I was very clear about that. “

Luis Soriano, Senior Project Manager


The coaching I received in this program was a very different experience from what has been offered to me before. Before I enrolled, there were so many opportunities I was not taking advantage of. Marisa helped me learn how to not overthink things, and gave specific strategies to better communicate and establish relationships that feel authentic and overall become a better relationship manager with my clients. She also opened the idea of other opportunities which I hadn't thought about before and overall thinking about moving my career forward in a different way. I also loved the exercises in between our calls. They gave a different perspective of how you see yourself when reflecting on changes you can make. I enjoyed writing things out as we moved through the program to get out of my head. The most significant result for me was a change in my mindset and how I can improve and overcome areas that previously would have me stuck, how to be uncomfortable and hold myself accountable. It was also very helpful to hear from others as well and their perspectives.

Martina Wellik

Director, Capital Markets (Financial Services)

One of the many significant improvements that I experienced from this program was definitely a change mindset. I remember a conversation with Marisa that I still go back to in my head today. She talked about how to shift my mindset and I teach people how to do that too, but when I sat down with her, something just switched ON for me that kept me present to how I see myself. I know that rationally we may know things as smart professionals, but we forget and this program just kept me dialed in. The time that Marisa spent listening and helping me was invaluable. She becomes a mirror for you, and by doing so contributes to your growth. I enjoyed how she stopped and spoke with us on how we will apply each step as we were learning. I absolutely loved this interactive element. I also appreciated the conference call format because I'm on zoom all day long. So it kept me super focused on only the learning and coaching I was receiving to really hear what I needed versus needing to be turned on and on camera!

MaryBeth Laye

Senior Sales Leader, Change Leader, Facilitator and Coach

Marisa,

Thank you for speaking at the RecruitDC event yesterday! I was just talking with my leader & skip-level leader about my development goals the other day. Your presentation was exactly what I needed to hear and where I need to focus! Thank you for the real-world practical examples! What made the difference for me was relating to the non-assertive words you shared. And then even more impactful was what you suggested to say instead. It's one thing to know you have a communication challenge and it's another to have some wording shared that helps you next time you find yourself in that same situation. You have an easier time responding with something different and more effective!

Shannon Clarke

Senior Recruiter

Marisa,

There are inadequate words to express the impact your coaching session has left. Thank you so much for the outpouring of humility, comfort, and support given today. May you be blessed beyond measure.

Leslie Smalls

New York City Contract Investigation Leader

Marisa's book "Own Your Authority" is excellent. Chapter 3, all of it, on building a network and fostering connections is spot on and invaluable. Also her follow up emails with the 101 Ways to Own Your Authority is a great sustainability tool along with the audio portion. Rarely you see such consistency across multiple formats/media that no matter which you choose, the message resonates with equal impact.

Tom Lahoud

Leadership Training Consultant, Learning and Development

Marisa, that was another excellent training session – thank you so much! The program was chock full of so many actionable tips and strategies. Our employees have already submitted their evaluation forms and gave it top ratings!

I also really enjoyed your keynote presentation. We could really feel the excitement and warmth in the room. I felt like I was there! The way the hybrid video was set up with sound was extremely effective. I literally have sticky notes all over my desk now. Very inspiring - thank you!!

Karen Bouchoux

Director of Training, Dewberry

Toni H. Managing Director

Asset Management, Capital Markets

Esmeralda Carini, Literacy District Education Leader

Hawaii Department of Education

MaryBeth Laye, Senior Sales Leader

What I love about Gutsy Leadership training, is that Marisa doesn’t just tell the audience what to do in order to advance in their careers. She consistently gives concrete examples of frequent scenarios that everyone in the room can relate to at all levels. Her exercises engage the entire room and are always followed up by specific actionable strategies we can immediately implement in our careers. Marisa has led training programs  for my firm since our first meeting where I attended as a guest participant at an event she held for American Express. She once again delivered with actionable content, gutsy strategy tools and experiential engagement across our offices.  We still hear women “going  gutsy” everyday by using these same strategies when they communicate at work.

Cara Fleisher, Managing Director

I enjoyed joining this Gutsy Leadership program because the topics here are directly applicable to any gender. 

I am also aware that being confident as a man can shut down collaboration/dialogue that might lead to a better overall solution/idea. 

Brandon C. Beltz

Brandon C. Beltz, Digital Leader

We were honored to have the author, Marisa Santoro, join us for our book club discussion of her powerful book "Own Your Authority" yesterday, on the 1 year anniversary of the release of her book! Thank you Marisa for sharing your words of wisdom with us! We highly recommend this book for those who want to take control of their career! #womensleadership #teamamex

Barbara Williams, Sr Manager, Intelligent Automation Strategy & Program Management

American Express

Coaching with Marisa supported me to take ownership of my many skills and attributes which I had been grossly overlooking. Her willingness to provide feedback quickly on my pressing projects was invaluable with her keen eye and relevant input. I truly appreciate her breadth of knowledge in the business space and how she would always find a resource for me even in areas that were not her specialty. Marisa's vault is quite extensive and provides powerful training on leadership and skill building.  I definitely up-leveled my self-efficacy, consistency and level of commitment to my vision with her Gutsy Leadership coaching.

Before working with Marisa, I didn't have consistent weekly reviews of my progress and often set unrealistic expectations each week. After working with Marisa, I've increased my clarity on what I want, where I'm going and set small achievable goals to create and sustain momentum without paralyzing me with overwhelm. I am growing my coaching practice in a way that reflects my commitment to self care and ease instead of burning the candle at both ends or grinding each day.

I also have transformed my vision of myself to accept that I am a gutsy leader who is confident in what I offer my clients. Thank you Marisa!

Yvette Gorman-Holmes

Mind-Body Wellness Coach for Women

Marisa, You are the ENGINE …that has helped Propel me Forward. Thank you! You have helped me tremendously coaching and with my CV.  I appreciate your guidance through this last year.   I am Grateful.

Lesley Shane,  PHARMD Strategic Biotech Leader

NOVAVAX INC

Marisa recently led a training seminar for the NYU Community of Women in Medicine. What impressed me most about Marisa was her ability to swiftly shift the whirlwind energy of the room as attendees entered carrying all their stresses, insecurities, and expectations, and shifted it to a powerfully focused energy. Through an effective 2 hour session she was able to help participants reconsider their purpose in their every day and tap into their unique value. On a personal note, Marisa helped me realize my uniqueness. I had always been someone who kept her head down and did what was expected of me and what I expected of myself, but now realizing what I personally have to bring to the table has helped me recognize my strength and power.

If you have any questions regarding the value of Gutsy Leadership programs, reach out. l would be happy to talk to you more about it.

Sohah Iqbal, Interventional Cardiologist

Marisa led a powerful workshop for the URGENT: Women Utility Training Program that I manage at Nassau Community College’s Center for Workforce Development. Her message focused on how the students want to be perceived and how this is achieved through powerful and purposeful speech. She spoke to the group of 23 women in a very relatable way using relevant examples and engaged them with memorable physical activities and energy-raising exercises. A significant takeaway for the group was to remain conscious of the words we use – not to use words that dilute one’s value, and practice powerful speech. As the group was only two days away from graduation, this was great actionable advice.

Maria Arianas Grant Director, Nassau Community College

Center for Workforce Development, Maria.Arianas@ncc.edu

I am an entrepreneur who needed an accountability coach who truly understood my business goals. Marisa is driven to make you succeed – it’s her passion! She is confident, focused and has exceptional leadership skills. Marisa exceeded my expectations and continued to follow up even after our coaching sessions. I would highly recommend her and would further the conversation by telephone for any additional questions!

Joann Wasserman

Town Residential

Meet cardiologist Dr. Eugenia Gianos, a Gutsy Leadership Academy alum who learned the step-by-step system to reach her breakthrough goals as a female leader in medicine. She holds a strong belief in intuition and brings authentic personal advice here to the table that is not often talked about and quite frankly why this ‘gutsy leadership thing’ works.

Hear her  podcast interview here where she shares her Top 10 Rules of the Game and how she accelerated her career.

Dr. Eugenia Gianos

Marisa led our first Diversity, Equity and Inclusion training program for our member organizations and partners which was fantastic. Her program spoke to the WHY around DEI where participants walked away with a solid understanding of how the time, energy and investment creates RESULTS. She delivered an engaging session which made a strong case on the VALUE nonprofits can receive when making it a part of their business operations and putting it at the top of their strategic agenda. The feedback we received was exceptional. If anyone has any questions on In Our Shoes programming or Marisa’s work, please don’t hesitate to reach out. amarietta@nycon.org

Andrew Marietta

The Gutsy Leadership System™ is a gift that keeps on giving! What began as career coaching to accelerate growth and breakthrough to the next level is now a lifestyle! The ability to work with Marisa and network with an extraordinary community of risk-takers and change agents is priceless. Thank you, Marisa; I am growing gutsier by the day. Before working with Marisa, my career was decomposing. Marisa’s perceptive conversations, accountability, and tough love provided the spark needed to resurrect suppressed goals and dreams. There is now momentum in my career and personal life; new ideas and opportunities are presenting themselves all the time. The three most immediate improvements in my career after working with Marisa for three months are as follows

A change in Mindset, embracing transcending beliefs about my gifts and talents.

An increase in Visibility via first-class, poised communications; authentically speaking my truth (in person, telephone, video chat, email, resume, LinkedIn, speech, presentations) and projecting my value and expertise to anyone in any setting.

A revamping of and an increase in my Pipeline leading to new and exciting people, philosophies, and professional prospects.

I will cheerfully speak with future village members on the value of the Gutsy Leadership Academy. Kia, Impactful Strategist for Education Initiatives, kbrwnddly@gmail.com

Kia, Impactful Strategist for Education Initiatives

K-12 literacy leader based in Hawaii, Esmeralda is the first and only Literacy District Education Specialist for the Hawaii Department of Education (HIDOE). A few years ago, she developed an award-winning success model, Hawaii Lab Cohort, for teacher professional learning which is now being used across the state and in school districts on the mainland.

Although Esmeralda is an established educational expert in her home state when she first joined GLA (Gutsy Leadership Academy) she wanted to use her voice in a bigger way to support all educators, not just limited to Hawaii.

I am pleased to share her podcast interview with Director of Literacy and Development at The Education Partners.  Listen to the education podcast on Professional Learning Communities here.

“One of the things that I really love about Marisa and this gutsy village too, is that you learn to come from an authentic place when looking to move your career forward. Like this is where my heart is. This is what gets you going and I think when we speak from that place that energy helps us to connect ourselves to right people and the right job.

Marisa, thanks for being an inspiration to so many! I am so motivated by our Gutsy Leadership Academy meetings and have since made the gutsy move of setting some key goals down!

Esmeralda Carini

Literacy District Education Specialist at the Hawaii Department of Education 

Kia Brown-Dudley, Corporate Social Responsibility Leader, Connecticut

So much of my renewed self-confidence and assertiveness has come from Marisa’s guidance to identify opportunities for 5% growth, and charge to do 5 things outside of my comfort zone.  From those recommendations, I took an assessment of what I wanted to improve on, made a commitment to make changes, and began seeing and feeling results within the same week.  It was very helpful to work with Marisa @ In Our Shoes over multiple sessions.  As we got more familiar with one another, I had time in between sessions to let ideas marinate or try out strategies, and could come back with fresh questions or reports of what worked and what didn’t and we could collaborate on next steps. Since training and coaching with Marisa, I have launched our central leadership team and had a 1-to-1 conversation with my commissioner on the resources I need to centralize my team’s operations and grow the team as my own leadership role continues to grow. If anyone questions the value of the programs delivered here, please feel free to contact me at any time!

Jeff Malamy, jeff.malamy@gmail.com

NYC Department of Transportation, Citywide Street Improvement Projects

Since working with Marisa as my business coach, I am more confident within myself , in my business and all the skills which I bring to the table and now have an increased client base. I have established a clear schedule and system with my work. She has guided me in establishing my own coaching programmes which at one time seemed impossible. Marisa is not only passionate about what she does, she is extremely enthusiastic about helping women in what they have set out to do; she listens and understands your business and caters to your needs which makes it so enjoyable working with her. She is full of knowledge and wisdom in vast areas in business.

The most significant improvement is my productivity – I am more productive now with my time and achieve more results in everything I undertake.

If you have any question regarding the value of In Our Shoes programs, please call or e-mail me. I will be happy to talk to you more about it.

Harriet Khataba

Her Story Matters

GREAT JOB! Thank you so much from all of us at SONY for leading a Gutsy Leader program! Your content connected with me more than you know. I took lots of notes, and it was encouraging to not only hear your story, but see you live it… along with other attendees coming forward and feeling encouraged from your training.

Phillipe Charles

Global Lead - Digital Supply Chain at Sony Music

Are leaders born or made? Leaders are those who stand up and own their authority. Marisa’s teachings provide the missing piece for many – the leadership mindset needed and how to leverage your skills to fulfill your potential and become the leader you were meant to be.

Gordon Tredgold, HR Weekly

Top 3 Most Influential People HR. INC Magazine Top 100 Leadership and Management Experts and Speakers

It has been transformational to come to a coaching program like this, no matter how tired or how exhausted you may be prior to joining the calls where you are still stimulated, and get so much valuable advice out of it. Marisa is such an inspirational trainer and coach. I love her teachings, just hearing her voice when the calls kick off, excites me to want to participate and show up so much more powerfully each time in my own life.

Jaqueline Rosa

Citywide Transportation Senior Analyst, Government Sector

Marisa, thank you for all these insights on Diversity, Equity and Inclusion. Hosting the DEI training was one of the important steps that I took since the beginning of my tenure. We are deeply committed to working towards greater diversity, equity, and inclusion. I am grateful for the content you presented in December.

John Rozzoni

Working with Marisa has been invaluable. I now have a definitive action plan and the momentum to move to the next level in my career. Her advice is practical and to the point. I now have an abundance of strategies! The 3 daily actions and check-ins are a game changer. Having an accountability partner to keep me on track with my goals and ideas has truly elevated how much I am able accomplish. All in all, I am very excited and energized for my next steps. Very happy I took this coaching course and transformational experience. Thank you!

Angela E.

Capital Markets Originator, UBS

I thoroughly enjoyed working with Marisa.  She is a great listener and helped coach me through a difficult transition in my career.  Her guidance helped to keep my head on straight and believe in my path. Prior to working with Marisa, I felt very vulnerable during an unplanned transition in my career.  Marisa helped me stay focused on my self care during this period and think through and action the steps I needed to take to move myself forward.  The most significant improvements I made were a change in mindset, implementing No = next! Finding balance and ensuring that I practice self care, prioritization of everything above to keep me moving forward and focused in my transition!

Joan Sebring

Marisa’s work was so helpful building up my leadership skills and self-confidence. I started to implement her tools immediately at work and in my personal life. I also appreciated the way she ran her classes, not in any forcible way, but where she puts herself in every individual’s shoes. Marisa’s genuine style comes through throughout, which is so important for a trainer and coach. I very much appreciated and enjoyed the workbook materials and audio files which are very clear and understandable, saving me much time to hit the ground running to learn. As a result of working with Marisa, I have higher productivity, I am planning time better, and feel more self-confident.

Eugene Kheyfets

Marisa –we met at last year’s gutsy leadership training you led with American Express which I attended. You also coached me after that event and gave me powerful advice which I put to use right away and still lean on! Thank you so much for returning with a set of amazing workshops exclusively for RBC. Your presentation was incredibly insightful. I took copious notes and will write a summary for our internal website with your contact details.

Kathy Kriskey

Managing Director - Head of Commodity Investor Sales at RBC Capital Markets

A special thank you Marisa for a timely and cathartic workshop about harnessing fear to move forward confidently!

After three months of pandemic pressures, and dealing with the uncertainty of what’s to come, Marisa Santoro’s Gutsy Leadership workshop, Breakthough from Fear to Action was the perfect timing for us helping professional move forward in spite of obstacles.

This virtual class was a fantastic engaging hour of understanding how to tap into the right mindset to get the information, support and resources you need to move forward.

Jeanette Duffy

I approached Marisa Santoro to conduct a Gutsy Leadership workshop for my company, American Express Open’s  women’s interest network. Marisa delivered a powerful session to a standing-room-only audience. She made us aware of everyday subtle actions and words we use that diminish our appearance of confidence in the workplace and taught quick fixes to turn that around immediately after the training. She taught us to break the “perfection paralysis” cycle and to “speak without apology.” There were so many questions in the room, we ran out of time and Marisa was kind enough to regroup in the lobby for those who could stay late. I highly recommend her workshops to anyone and am so thankful for her work with our team!

Nell Acosta

Senior Manager, American Express Open

Meet Kara, a GIS engineer from Wisconsin and 2-time Gutsy Leader student. Hear how Kara quickly attracted the perfect job opportunity, doubling her pay and working close to home - everything she intended to ACCELERATE.

"After working through the Gutsy Leadership strategies in this  program, I was hand-picked my Apple in 3 weeks, flown out to their headquarters in California for an interview! I used all of the strategies given to me for the phone and in-person interviews all based on Marisa's unique approach and followed her tools exactly. Her system for helping me raise my confidence and potential worked like a charm. I feel like a million bucks. I was able to incorporate so many parts of the program into my career to this day while still being very authentic and true to myself."

Before working with Marisa I was not organized with the full circle of my life – professional to personal. I am now more structured and am accomplishing much more and consistently due to our meetings! I very much valued our coaching calls and the opportunity to share with a small group!

Marisa has a very different approach. I very much appreciated her candor and soft style that is helpful yet direct. From first meeting her at a corporate leadership event she led for my firm, I began thinking about my goals and wanted to do more.

The 3 most significant improvements I have made since we began working together is: 

a. So much better organization which has led to more productivity.

b. A more open mind due to our interaction- questioning myself more on why or why not on opportunities.

c. Incredibly more goal-oriented and am now writing more goals down which has proven to deliver positive results

I am happy to discuss with anyone considering enrolling in a Gutsy Leadership program and questions the value! Reach out anytime to: stewart.annette.g@gmail.com.


Annette Steward

Portfolio Director- Capital Markets

I was trying to shove myself into an old shape that didn’t fit anymore, and just felt wrong (yellow alerts as Marisa says) that I kept trying to ignore.I started cooking and culture workshops for kids. I’ve been thinking about this idea for almost two years and about 4 months ago the opportunity presented itself and I haven’t looked back!  Marisa, your advice about stretching myself  out of my comfort zone, enough to challenge myself but not so far that I fall flat on my face has stuck with me. There’s only  “follow your bliss” and “follow your heart” messages out there that while sound inspiring and feel good are meaningless. I function from instinct and emotion, I appreciate pragmatic, practical and functional advice. Something that helps me get from point A to point B and help me focus, and your words do that for me.  They provide direction and structure.

I know how to cook, I have a vision for how to engage and inspire kids and I know how to manage a project and do some graphic design …so those are the things that I tackled first with these workshops.

Also, I have omitted “just” from my vocabulary when I am communicating during these workshops.  I see how “just” diminishes what we are saying, it seems that we either lack the confidence to say what we want or are worried we will come off too strong and so we temper it.

Marisa thank you for being so generous with your time and information!!!

Alina Shteynberg

Culture Eats, New York City

After working through the Gutsy Leadership strategies in Marisa’s program, I was hand-picked my Apple in 3 weeks, flown out to their headquarters in California for an interview!I used all of her suggestions, developed my resume and signature speech for the phone and in-person interviews all based on her approach and followed her tools exactly. This was all-new information to me! Her system for helping me raise my confidence and potential worked like a charm. I feel like a million bucks. I was able to incorporate so many parts of her Gutsy Leadership System into my career while still being very authentic and true to myself. If you’re looking to get out there bigger, feel empowered in your career and personal life and get visible quickly, you’ve got to get a copy of her self-study program or sit down with her, today.

Kara Kent

Wisconsin

Marisa, thank you! I have seen incredible results by setting boundaries in my practice and saying NO where I need. I absolutely needed this course. I’m now setting up expectations with patients, creating and setting my office policy and training my staff  – editing all our emails based on your advice. Marisa helped me through a difficult transition in my job.  She guided me to find the right words to discuss my resignation.  It’s hard to be a woman and balance the alpha and beta in your job.  I’m a beta at heart and have a hard time not being walked all over at work.  I also have trouble asserting my alpha side at work and getting respect. Before working with you Marisa, I was a complete pushover at work. Then I started standing up for myself in ways that I never thought possible.  The 3 most significant improvements I made were in my new job, a new approach to interactions with my boss. A new approach to emails. If anyone questions the value of your program, please contact me. I’ll be happy to talk to them about it.

Dr. Dorothy Fink

finkd@georgetown.edu Endocrinologist, NYU Langone

Marisa led our first national webinar exclusively for Women in Public Finance earlier this year, which was complete with content and engaging questions focusing on Owning Your Authority as a Thought Leader with Influence. Coast to coast we received excellent feedback on this Gutsy Leadership program. Thank you!

Marina Scott, Treasurer

Salt Lake City. Director of Learning and Development Women in Public Finance

Marisa taught me: No means Next! That has been one of the greatest gifts anyone has ever given me. It has allowed me to not take “no” as the final answer, which I did most of my life. Now I never accept No. I always consider the next step, option, or move. It is liberating and empowering! Thank you!

Abby Collins, Institutional Client Services Manager

Allianz Global Investors

In just one-hour after attending a Gutsy Leadership webinar led by Marisa Santoro, I have begun digging deep reflecting on how I am being perceived at work and ways in which I have outgrown my role. I walked away with specific questions to ask myself and others to gain buy-in and took a closer look at what worked in the past. My absolute favorite Gutsy Leadership strategy: “What would have to happen________?”  and E+R = O.

Erika Coombs

Director, Stifel, Nicolaus & Company

The Gutsy Leadership program I attended was incredibly motivating. There were so many takeaways I am mindful of now and have implemented right away primarily around how I show up. I’m also adjusting my speech qualifiers more and more before I send out emails or have conversations. Thank you!

Azra Mulaimovic

Global Security Budget Manager, Aetna

Marisa, since our call, I not only found my next job but have just been promoted! Thank you! You helped me see what kind of career I wanted and I went for it. You helped me find my purpose all in that one conversation I had with you. I’m forever grateful for you. I love my career!

Alexis Corely

Technical Support Analyst, Atlanta UPS

Marisa – thank you so much for a super-engaging session at our Wall Street office today!  I found the content of the program extremely useful and relevant. Everything you taught  was so specific and actionable, and judging by the reaction around the room, others did as well! I am looking forward to the next one – Part 2 in Jersey City!!!

Karen Chan

RBC Capital Markets

After participating in a Gutsy Leadership seminar, I have stopped apologizing!  Before receiving this invaluable training I would apologize when meetings ran over or other events beyond my control.  I now state the situation and move on. I also learned how to not spread myself thin concerned about all of the things I need to get done.  Instead, I now focus on what I am doing at the given moment and work on other things after – prioritizing! It is more impactful to be deeply rooted in a few small things and be really good at them than to be a part of a lot of things to contribute and make a difference.After participating in a Gutsy Leadership seminar, I have stopped apologizing!  Before receiving this invaluable training I would apologize when meetings ran over or other events beyond my control.  I now state the situation and move on. I also learned how to not spread myself thin concerned about all of the things I need to get done.  Instead, I now focus on what I am doing at the given moment and work on other things after – prioritizing! It is more impactful to be deeply rooted in a few small things and be really good at them than to be a part of a lot of things to contribute and make a difference.

Lauren Hincks

Senior Marketing Analyst, American Express

Marisa, 

Thank you for making this a successful event for NYU!  Your program was perfect. You were warm, personable and communicated your ideas in a clear and concise fashion. Everyone who attended left glowing, learned a lot and  so enjoyed themselves. We are keeping you mind for more in the future! Thank you again!

Judith Balkin, Chairwoman

NYU Women's Initiative

Marisa led a virtual webinar and workshop for us about integrating Diversity, Equity, and Inclusion into nonprofit organizations. She did an excellent job of clearly presenting not only the why, but how nonprofit organizations benefit by integrating DEI into their operations, strategy, and board development. Marisa was engaging and informative, building an atmosphere of community with webinar participants. I would highly recommend her consulting practice for DEI training.

Beth Landin, Executive Director

Attending a Gutsy Leadership session led by Marisa Santoro, our keynote speaker at Aetna, helped me understand the power of words and mentality. Throughout the session, Marisa presented concepts that resonated with me so much so, I was honestly shocked to identify that I am sometimes the barricade to my own advancement. I believe in just one hour, I was able to gain the necessary tools to become my own best advocate and to not only survive but thrive in a male-dominated field.

Thu-Thuy Dinh

Enterprise Vulnerability Management, Aetna

Attending a Gutsy Leadership workshop at Sony yesterday, has shifted how I see the working dynamics between men and women.  I was the woman in the front row! The program was incredible, especially when you walked us through ways to silence the inner crow! Thank you Marisa, I would like to begin exploring coaching programs with you.

Alice Rao

VP communications, AMC Networks, Bravo, NBC Universal, Discovery

Marisa, I’ve listened to the Gutsy Leadership recording a few times since being introduced to you and your work and I’m certain I will listen to it a few more times! You really gave a ton of high yield info; I need repeat listens to digest and benefit from it all!

Also, thank you for sending all the gutsy tools on mantras. I hadn’t thought of employing them to help me continue to face the things I’m working on personally and as a leader. I am incredibly grateful!   And you were so right: now that you’ve made me more aware of some of the other speech qualifiers I’ve been using — even something as seemingly innocuous as saying what we’re going to do and then asking, “Sound good?” — I’m SO much more aware of them. I even made myself a little high-yield checklist with your tips on it so I can help myself stand in my power and value.

Faith Meyer Yeung

Chief Operations Officer, Med School Tutors

Working with Marisa completely changed my mindset, helping me tap into the value I wasn’t recognizing and unleash my potential as an entrepreneur. Before working with Marisa I literally had no idea what to do with my professional life, it felt pointless and hopeless. Since beginning her courses, she has helped me pinpoint where my passions and talents are the strongest with strong guidance to keep me on track. She also helped me prioritize my time and energy, worry less about stepping out on my own and feel comfortably confident “in my shoes”.

Her guidance has also led me to a network of inspiring professionals, more confidence and direction and the founding of my Italian language and culture school, Immerse Italy!

If interested in learning more, get in touch.

Lisa Saunders, Owner: Big Picture Italy Training and Travel of Italian Language, Wine and Culture

lisaksaunders1@gmail.com

I work in an industry that is not always the easiest to obtain a job if you are not being referred, and is extremely competitive. I knew I needed to step up my game to catch the attention of recruiters to stay in the 100k salary range. I had the awesome opportunity to meet Marisa at a business event in Stanford, CT. Once she told me about her company, In Our Shoes, I knew I had to work with her. Marisa’s unique ability to prepare you for those 6-figure positions, resume format, style is paralleling. Within a week of submitting my resume, I was receiving emails and calls for interviews! Thank you Marisa for your brilliance and the endless encouraging talks which prepared me for where I am today.

Dora Raine-Islamovic

Atlanta

Incredible session on Gutsy Leadership! The content was extremely relevant, timely and I so valued the action-oriented recommendations Marisa laid out – gutsy tools I can implement immediately. Thank you!

Hillary Ginsberg

Global Merchant Experience and Coverage Business Analyst, American Express

In a Gutsy Leadership workshop, Marisa delivered powerful self-awareness exercises and everyday tweaks we can make in our interactions to demonstrate our value and worth.  As women, we can be our own toughest critics and we all share setbacks in our careers where we questioned ourselves, cast doubt in our potential and hit roadblocks when expressing our opinion. This workshop opens a path towards shifting that mindset to develop the confidence to discover your worth, value and  take the appropriate steps to own your narrative. Marisa empowered everyone in the room with actionable ways to persevere, advance with our value and stay true towards our authentic selves.

Sultana Ahmed

Senior Marketing Analyst, American Express

Enrolling in a Gutsy Leadership course, heightened my awareness of the value I am placing on myself with language in external communication as well as internally to myself. I learned how to confront fear of rejection and was introduced to tools that will help me overcome my fear of speaking up. The most signficant results were how I can be assertive from now on and conscious of my language which has been devaluing me as a professional, until now. Thank you Marisa!

Stephanie Shaw

NYC Department of Transportation

Marisa, thank you! The time you took to share your talent and accumulated knowledge was well received by all. I am so thankful. I now have mechanisms that I can implement immediately to help me transition to the next phase of my professional development.

Judith Miller

Global Talent Development and Acquisition S&P Global

I have silenced the voice in my head from attending your talk and hearing your message. Gutsy Leadership and the work that you do has come at the right time in my life and career. It was a pleasure to meet you at the Women In Tech Hartford Launch event at Aetna. So  much of what you talked about rang true for me and I left the event feeling up lifted and reinvigorated to refocus and readjust my mindset about work and life.The phrase “that is just a story you tell yourself”  was excellent and came along at the right time in my life and career.  We get so busy with work, life, family matters that while we (women in particular) are taking care of others and we neglect ourselves.  Marisa, thank you!

Louise Getman

State of CT - Department of Mental Health and Addiction Services (DMHAS)

Marisa, I attended the webinar you held today for Women in Public Finance and LOVED it! Thank you, you covered a lot of content. I loved how you made the Events + Response = Outcome resonate with the audience. Thank you for sharing your knowledge and ideas!

Elizabeth Fu

Public Finance Consultant, Pittsburgh Pennsylvania

Marisa  understood me and gave me solid advice and guidance for myself and my career.  Before starting, I was not clear on which direction I needed to head towards. The activities that I completed online in the Gutsy Leadership course and then later on with direct coaching, brought things to light that made me really understand my worth and increase my confidence.  Marisa gave me clarity and also helped me to trust my intuition and how to overcome my negative thoughts. Thank you!

More on Cassandra’s success story here, shortly after her coaching!

Cassandra Smith

Corporate Merchandising Buyer, The Home Depot, Atlanta, Georgia

Marisa, since the Gutsy Leadership coaching, I have begun communicating in the right way for myself.  Before I would use speech qualifiers that took away my authority.  I no longer seek permission on behalf of others. When I write e-mails, what I communicate makes sense and validated from me, by me. I learned being a leader is someone who walks into any room and makes everyone feel inclusive, wanting to speak and share openly with others.  Thank you Marisa!

Jenny Wang

Operations Engineering Business Analyst, American Express

Learning from Marisa, I saw how with slight actions, we as women can step up and better empower ourselves by building a strong personal brand. Another big takeaway for me was sifting through the qualifiers I use where I kept thinking “Wow, yeah I do that…”. A lot of it,  I didn’t even realize until I truly stopped and thought about what and how I write my emails from now on.

Alex Woo

Senior Manager, American Express

Attending a Gutsy Leadership program, was an incredible reality check for me to actively engage as a both a leader and mentor, especially for fellow women. It empowered me to be more mindful of the role I play in my community and to reach out and network more. It sparked ideas on how I can further the policy side of things to implement changes and encouraged me to push myself more in leadership and stronger communication, especially in the research and engineering fields where it is too easy to become anti-social and complacent with the way things are. If anyone questions the value of this program, please reach out!  lori.fomenko@uconn.edu.

Lori Fomenko

University of Connecticut

I am grateful to you for your having led our November Women’s Leadership event in London. The feedback I received from all of my Salans colleagues has been tremendous, and there has been talk of holding another with some of our clients in attendance at some point in the future!

Smeetesh Kakkad

Managing Partner for Salans LLP, London

Thank you! The seminar was excellent, as was the powerful message you left. It was incredibly empowering to have that positive reinforcement of some of the natural tendencies we as women have, things that are so natural to us, but that we can often forget. Following your gut is something that came right through for everyone at UBS.

Ginny Couvillon

Chief of Staff, UBS

Thank you so much for your incredible talk. Immediately after the program, I have created a list of affirmations, which I would love for you to take a look at. Your talk inspired me so much, as someone who is ridden with anxiety and constantly apologizes.

Sophia Bella Cucci

Sony Music

Thank you for doing what you do. I was able to access the “Find Your Voice: Speaking Without Apology” and it hit the mark. I felt that you understood what I have been experiencing, and provided  great suggestions for moving forward. The online Gutsy Leadership Academy you created has given me the much needed opportunity to learn and be inspired. Looking forward to hearing the other courses that I signed up for and the ones to come.

Teresa OB/GYN Physician

NYU Langone

Marisa helped me bring out my inner leader I always knew was there, but felt stuck. I feel I can achieve anything I set my mind to. Putting my authority into words and on paper was a struggle. I always felt like I was asking a favor when I needed to hold people accountable for their deliverables. My language is now more authoritative and directional with improved results. Her guidance has helped me not only create a plan to obtain my dream job but continue to take the steps towards making it a reality.

Marisa, when I sat in the room with you, I felt such positive energy. I felt I wasn’t the only woman who has experienced that “lowest rank on the totem pole” feeling. I felt like I could conquer all of the insignificant feelings I experience at work. I am so empowered! I put the “gutsy word strategy” into play the day after your seminar and WOW did it make a difference in next steps for my team. I am working on my Gutsy Freedom Form and can’t wait to join the school! Thank you!

Yolanda Padilla

Project Manager in Healthcare, New York

The strategy and direction I received from the Gutsy Acceleration Breakthrough course, had me make the mental shift to perceiving my value as being equal to those I work and build my confidence. Your message truly resonated and instantly motivated me to apply your tools immediately. I started rethinking how I phrase my emails at work, and I have been catching myself before I use words which have been minimizing me. Since this program, I have also been actively pushing myself to speak my views at meetings to be heard, and it felt great. These simple tweaks have been effective in building my confidence this past week and I already see a positive change in how my colleagues have responded!

In Our Shoes gives me a sense of relief to know I’m not alone in this confidence struggle, and great appreciation for your workshop that helped me network with other women who can relate. The sense of community is an incredible tool that motivated me to proceed further in taking gutsier action.  Being a female civil engineer in a heavily male-dominated industry is not easy to stay mentally and emotionally strong.

Reema Albahri, Civil Engineer in Business Development at HAKS, New York

reema.albahri@gmail.com

MY HERO! Can’t believe it! I got a teaching gig and they have me in the instructors catalog already. The teaching will begin sometime in May and, at that time, they tell me, there’ll be a major promotion–plus, that’s when you’ll see the catalogs in those little street boxes. I started to look at the list of instructors and started to think things like “oh, they’ll never want me…”. Marisa, it’s like you have no filter for the words “I can’t. What an inspiration you are to me.

Irene Ross

Health and Wellness Consultant, New York

The Gutsy Leadership Acceleration course reminded me of my strengths and my purpose and truly emboldened me. I want to thank you for helping me to put myself out there again.  This was incredibly valuable for me to not forget who I am. Before taking this course, I felt like I forgot myself and went along with the flow of things. I now recognize how I can take back my control of what’s possible – truly this is what this course has given me. Thank you!

Allison Cummings

Project Manager, UBS

After attending your seminar, the advice and tools you delivered in just two hours was life changing for me. It will not only accelerate my career but help my clients as well. Thank you!

Lisa Rubinstein

rubili@aol.com

Marisa, I learned so much about how to get the vision in my head and in my heart out to become a reality. You are an amazing Coach and a natural at helping others. Thank you so much for the knowledge and positive energy you share. I am so humbled and grateful for your time, your experience, your knowledge, and generosity.

I finally left Corporate America and started my business as an independent Beauty consultant with Mary Kay. I get to empower women from all walks of life and all ages on a daily basis. Plus I get to earn my living and look great doing it!"

Denise Williams

New York City

Say "Hello" to this new Outlook Group Leader and Mid-Tier sales analyst. Looks good to be full-time by February! Marisa demonstrates emotionally intelligent leadership through conducting workshops, her articles and through mentoring and coaching career development. In less than 90 days, I am already experiencing new levels of support at work and through my network and in turn, leading and influencing others. Thank you, Marisa and In Our Shoes! "

Ruth Larsen

Wisconsin

How we show up is very important and hearing you say this really resonated with me, thank you! I look forward to following your articles on how we can empower ourselves.

Jacqueline Linson

Adoption and Change Management Execution, Microsoft

One thing that really stood out is the approach you said we should take to interviewing for new opportunities. You said to explain why you are the best fit – and then after that, walk away from it not caring. I’ve found that when you seem to possess something that doesn’t require other people’s approval – they are attracted to you and will want a piece of you. Thank you Marisa!

Alyse Howard

Sony Music

Thank you for facilitating such an outstanding event. Everyone has been emailing a ton of great feedback! Slalom Women Connect looks forward to partnering with you in the future! Send pics and video when you have time. Nicole Newcomb, Director of Recruiting at Slalom Consulting, New York

Nicole Newcomb

Slalom Consulting

Incredible session on Gutsy Leadership! The content was extremely relevant, timely and I so valued the action-oriented recommendations Marisa laid out – gutsy tools I can implement immediately. Thank you!

Dimple Gupta

Digital Marketing, American Express

Speaking with Marisa and other like minded gutsy women was a breath of fresh air. Sometimes, we get caught up by the busy day to day lives that we don’t have a chance of sit back and reflect what we have done and where we want to go.  Talking to other gutsy women enable me to step out of my own career shoes and step into their career shoes.  I was able to analyze a career situation from a different perspective and come up with creative solutions that I could not come up with on my own.  It is also inspiring to know that there is a sisterhood of career driven women out there who are willing to share their career and life stories openly and honestly.

Sharon Li

Vice President HighBrook Investment Management, New York

My mother and I attended a Gutsy Leadership program and absolutely loved your talk. It has  transformed our communication skills. That is a huge compliment to you because we already communicate a bit too well! Thank you for the value!

Jessie Rodriguez

Reiki healer, NYC

“I attended Marisa Santoro’s last event with her group – In Our Shoes in August and it was outstanding. Tomorrow night she is hosting a Mastermind in downtown Manhattan from 6pm – 8:30pm.  I had the pleasure of meeting Marisa last month. I was so happy I went because not only was she super approachable and genuine BUT the group of women that attended her event were top notch.

Marisa asks that all women who attend wear a pair of red shoes to show our POWER! But if you can’t, NO BIGGIE! As Katy Perry sings, “…Cause I am a champion and you’re gonna hear me ROAR!” –

Jen Weitsen


I attended two In Our Shoes events. I came accross the group at the time I was looking for a job and felt lost. It was one of rare occasions when I felt safe to ask questions like “how to survive a job loss” and “how to negotiate a salary”. It was helpful to get an honest perspective from other women. The meetings energized me for days! I am looking forward towards the next one!

Luba Shklovskaya


Thank you so much for hosting the Mastermind event last night. It was truly one of the better networking events that I have attended in a long time. Many of them are wine and cheese get togethers which are lovely and can also help build and sustain new contacts. But what I really like about last nights event was that there was a tangible goal and it compelled us to talk to the entire group about a range of issues!

Eileen Sullivan

Vice President, Fixed Income Sales, New York

This was an inspiring and life-changing event for me. I am a better and stronger person for it and am not afraid anymore of pursuing the things which are important to me, no matter the odds. Before, the gatekeepers to my fulfilling my dreams would always keep me at bay and in the shadows; Marisa has shown me that I should strive to be the best I can be instead and let my inner light shine through!

Jeanne Peterson

Managing Director for Granger Smith Consulting

Through Marisa Santoro’s inspiring direction and business experience straddling both a successful career as an American woman leader in corporate as well as her growing a sought after organization as an entrepreneur, I was drawn to her given my own career background. I too came from a professional corporate world (in the UK) and cut over to being a small business owner in New York. Marisa has given me much needed input on my signature speech, helping me frame a consistent “voice” in business. I thoroughly enjoyed her “gutsy moves for women” programming, it opened up much possibility for me and has helped me form complementary partnerships I hadn’t considered before especially coming from the UK to the States to start a new venture! I look forward to learning more of future Dream shoe seminar programming!

Chini Perera

Founder of Mom to Moms Advisors, New York

Marisa, you are AMAZING! The information you provided in the seminar was extremely valuable, thank you!

Cheryl Gotthelf

New Jersey

Just to say thank you for a wonder and inspiring event. It lifted my spirits.

Vivienne Aiyela

London

Marisa, you have truly been an inspiration to me and your words resonate deep within me. They affirm that my actions as a woman and as a human being do count for something and that I am justified in fighting for the things which are important for me – family, career, well-being. Attending your seminars and tuned into your articles reminds me that I am not alone in this. Hundreds, thousands of sister-souls are behind me, empowering me, supporting me and loving me. Thank you for helping us, one soul at a time!

Jane Peters

New York

I am in the crossroad of “reborn” my power to pursue my dreams, but the way is long and tough. After so many years of protecting myself to avoid being hurt, not showing my real potentiality, my light is deeply hidden , just a little flame that only fires in short snaps triggered by external means as music. You cannot imagine how your work is helping me.

Ana Isabel Agorreta

Senior Engineer for T-Mobile, The Netherlands

Marisa, I had the privilege of hearing you speak at the HopHIV/Qlikview event at the Grand Hyatt in New York City. Women, like yourself, are inspirational and motivating!

Nora Nikci

New York

The Salans women are still glowing from your event which everyone found absolutely inspirational; they loved the way in which you conducted the event and felt truly empowered by you. I feel sure we will have the chance to share events again and very much look forward to meeting you and working with you again in the future.

Sophie Palmer

Senior Associate for Salans LLP, London

I enjoy your articles, interviews and videos so much. But what really stands out for me, is what you have accomplished because of your great passion. Hope to get to an event in New York soon!

Christina Zona

Ballroom Dance Instructor, Philadelphia

It was so different to be part of a positive network in London and I hope to link in with a few of the ladies again. You were brilliant! Lovely to meet you and thanks for a brilliant seminar on Saturday.

Marianne Brown

Founder and Director for All Speech Matters, London

I just wanted to thank you again for last night’s event. It was very inspirational to meet and share stories with all these unique women. I shall let you know when I am in New York in January!

Karen Bacellar

Actor and Writer; Student at University College of London

Thank you so much for a fantastic event. You are such a natural, inspiring and enthusiastic presenter it really sets the tone for the event. The design of the event works very well for networking, as you meet so many people, but also you get inspired to ask them for what you really want. As a result it probably is the most effective networking event I have been to.

Inge Woudstra

Founding Director of Mums and Careers, London

I met you at the Slalom Women Connect We spoke of femininity in the work place, and working with Foreign v. US based clients. I want to thank you for the presentation, it was very empowering. Sylvia Ayass, Attorney (Family, Business and Investigator Immigration), New York

Sylvia Ayass

Attorney (Family, Business and Investigator Immigration), New York

Thank you for speaking at the Qliktech global Business Discovery Tour! Your hard work, preparation and fantastic presentation contributed to one of the best Qliktech global events to date.

Forbes’ top-ranked IT software firm Qlikview


The event was wonderful Marisa, thank you for coming to London and sharing this amazing evening with us!! It was a brilliant experience!

Diana Marcela, London


Thank you In Our Shoes for supporting the New York City Chapter of @IAAP! We loved your delivery of “Successful Women know their Worth” programming!

Dianne Richards, NYC Chapter President IAAP


Thank you Marisa for being the catalyst with your brilliant idea! What an inspiring group! What a wonderful response to Marisa’s clarion call (an urgent or inspiring appeal to people to do something).

Christine Marsh, International Speaker for women, London


What a fantastic event Marisa ran last night, attended by so many inspiring women! Salans are in their infancy with their Women’s Network, this month we will be putting together plans for a 2013 programme, which I will be promoting to include events like this. These events are important to business women, and will strengthen the support.

Charlene Singh, Business Development and Marketing for Salans LLP, London


It was a superb event and I have met so many wonderful, inspiring women. Thanks to you Marisa.

Tara Saili, Solicitor for Salans LLP, London


Thank you for a really impactful evening, you truly exceeded my expectations. I learned so much from the women in the room and was inspired to be both better at sharing my successes and offering my assistance. A true win-win. It was wonderful to walk a mile in your shoes for the night.

Cherryl Martin, CMO for Elexu, London


What amazing comments! I agree with all of them. Very inspiring and entertaining events from Marisa. Great work and direction. Not to mention all of the amazing, strong, determined and independent women who attended the In Our Shoes event! Women on Top!!!

Kate Nightingale, Style and Fashion psychologist, London


Very inspiring event this evening with In Our Shoes talking about the @UpperStreetShoe story, and hearing from so many wonderful women. Thank you so much for inviting me to speak at your event. I really enjoyed it. It’s so great that you were able to bring this together in London, a real testament to you!

Julia Grinham, founder of Upper Street Shoes, London


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In Our Shoes Professional and Leadership Development Training, Career Coaching, Wiley Everything DiSC Workplace Training and DiSC Assessments  based in the New York City and New Jersey tri-state region.  Womens Leadership Keynote Speakers.

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In Our Shoes is a professional and leadership development training and coaching practice. Our team consists of former corporate leaders who have pivoted to supporting professionals 'success. We deliver high-engagement motivational in-person and virtual programs.

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In Our Shoes LLC ® is a professional development and career workplace training and career leadership coaching practice based in the New York City tri-state region.  We deliver management and staff development training, team development training, keynote speakers for women's leadership events, career coaching services, career leadership coaching, career coaching programs,  resume services, leadership training, communication skills training, soft skills training, people skills training, career leadership skills, presentation skill training, people-skills, career counseling, leadership classroom workshops, career seminars, leadership webinars, women's leadership keynote events, diversity and inclusion programs, Disc assessments, networking events, keynote speakers, Wiley Everything DiSC assessments, facilitated trainings and certifications. We are an authorized partner of Wiley Everything DiSC.
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